Analyst, Revenue Assurance & Fraud Operations Support at MTN Ghana

MTN Ghana is looking for a detail-oriented, self-motivated, and dynamic team player to occupy the vacant position below;

Job Position: Analyst, Revenue Assurance & Fraud Operations Support

Job Summary

• Responsible for proactively monitoring and implementing controls and related activities as assigned.

Context:

• Dynamic and highly competitive telecommunication & ICT industry
• Multi regulated environment
• Environmental, social and governance prioritized
• Regionalization structure implication
• Localization a key objective for business and government
• Multinational environment – Finance Group best practices
• Performance driven environment
• Diverse cultural environment
• Partnerships

Key Tasks

Task Complexity:

• Responsible for the review of inherent potential risks within the xtra time/byte/Money space and Roaming
• Design and implement primary and secondary controls within the xtra time/Byte/money space and roaming to prevent and detect leakage
• Responsible for primary controls monitoring as assigned
• Responsible for Secondary control performance and exception remediation as assigned
• Daily data quality monitoring on Revenue Assurance and Fraud Management (RAFM) platform
• Revenue reporting and usage trend analysis
• Conduct pre and post xtra time/byte/money product and services implementation test
• Review changes to the xtra time/byte/money and Roaming system and user logs
• Perform borrowing and repayment analysis
• Perform a daily analysis on inbound and outbound roaming subscribers for any change in usages and charges
• Perform bad debt aging analysis
• Carry out work related task (s) as assigned by line manager

Qualification Required & Experience

Education:

• First Degree in Accounting / Computer Science / Mathematics
• Chartered Information Systems Auditor (CISA) / Chartered Information Systems Manager (CISM) Certification is a plus.

Experience:

• 3 years relevant experience in a technology-oriented industry preferably telecommunications. Experience in data analytics a plus

Professional/Technical competencies:

• Good Knowledge of the mechanics of telecommunications.
• Knowledge of Telco billing principles and operation.
• Good knowledge of the Revenue Management chain in telecommunications
• High level of IT
• Good understanding of quantitative and analytical principles
• Good knowledge of financial analysis and modelling skills